How do you perform today
Choose all that apply below
My business has no concerns about the uptime of IT systems, services and networks.
My business could operate without IT systems for 24 hours or longer.
My business could recover from a serious IT incident (email failure) in less than 4 hours.
We have documented and tested business continuity and disaster recovery processes.
24/7 out of hours IT support is in operation.
The IT team has the right experience and skillsets.
There is a dedicated IT support helpdesk.
Repetitive IT support tasks, e.g., software updates, are automated and managed.
There is an IT training and development programme in place.
The use of contractors is limited to specialised tasks and projects.
My business has an IT roadmap exists which sits as part of the business strategy.
Existing IT processes will scale to support the business as it grows.
My business has no outdated, unsupported IT systems and devices.
All IT systems, networks and devices have the latest patches applied.
My business has a detailed ICT budget for hardware, software, and support.
Device security and maintenance
A fully managed Antivirus solution is in operation.
A fully managed patch management solution is in operation.
All IT systems are fully protected from the internet (firewall, intrusion detection etc).
My business has full visibility of its IT network and all devices attached.
My business has a system in place for managing all IT assets.
All IT systems and applications undergo regular penetration testing.
My business has ongoing IT security and risk training for all staff.
All business users understand how to minimise cyber security threats.
My business is fully protected against threats to data leakage.
My business is fully protected against malware and ransomware attacks.
Compliance and policies
My business has a comprehensive set of IT policies (system usage, data privacy etc)
There is ongoing compliance and policy training for all staff.
All employee and customer data are fully protected.
My business has full visibility of how it stores and manages personal information.
My business is fully GDPR compliant.