Our Expert Mobile Field Force

Our engineers are the people on the ground, providing our clients with 24/7 coverage on a global scale. Working closely with our project delivery teams and service desk we deliver a consistent and reliable service.

Full-Time Engineers

Our full-time engineers take on the responsibility of your IT team. If you require help with a big IT project, or you need a team of engineers to work as your IT department then we can help. Our full-time engineers are fully briefed and ready to go on a project using our unique training software, TrainView.

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Break-Fix Engineers

Our dispatch engineers are the emergency services of IT support. If your printers are down or your server has stopped working our engineers are immediately available to fix a range of IT problems. All our break fix engineers are up to date with the latest training and information about our clients so that we can offer a streamlined service with minimal disruption to your business.

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Real-Time Service Updates

Using our unique service management software, our engineers can effectively manage their workloads, provide real-time updates to the customer and quickly jump on any problems that may arise.

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A&O IT's Service Commitment For Your Business

Our goal for your business is complete end-user satisfaction with our service.

Real-Time IT Fixes

Our engineers manage and resolve IT issues in real-time 24/7 wherever you are located.

Stressless IT Support

We take control and responsibility for seamless IT support.

Your IT Just Works

Our complete focus is end customer satisfaction backed by robust SLAs.