Minimal Business Interruption
A&O IT manages large and complex IMAC projects for some of the world’s largest brands and IT outsourcers. We ensure your business has minimal disruption from any relocation or hardware upgrade anywhere in the world.
Complete IMAC Support
Don’t be overwhelmed with a major office move as our expert team of engineers will manage the logistics for you. We will arrange transportation, put a plan in place to determine the best time to move, install software and hardware, and work with courier companies to ensure a smooth transition. Our engineers will also stay on site to run final checks and make sure that your users have full access and that everything is in working order.
A&O IT’s IMAC services also include the disposal of your hardware. We work with global electronic waste recycling specialists, including TES, to ensure that your surplus hardware is correctly disposed of, complying with the environmental laws to correctly dispose of your hardware.
Global Support, Local Delivery
Recognised track record in global service delivery in more than 100 countries.
Improved Productivity And Reduced Risk
Remote fix and unrivalled 24/7 break-fix support coverage will keep your business running and your end users happy.
Improved Service At Lower Cost
Consistent SLA delivery, competitively priced and aligned with your business challenges: costs, risks and customer satisfaction.
Our global service desk is a hub of activity. Managing incidents, planned work and outages, our service desk plays a pivotal role in ensuring seamless and consistent support for your business everywhere.
Identify IT network issues before they become a problem with continual maintenance and monitoring of your network. Reduce infrastructure and support costs, mitigate risks and improve productivity.
Hosting & Infrastructure
A&O IT's cloud-based network and infrastructure services offer a complete solution for your business. From design and configuration to management of hosting environments.
A complete real-time inventory management and support service for all software across your business. Remote management of updates and fixes backed by engineer support wherever you are located.
A&O IT uses the SolarWinds® N-central secure remote management tool to monitor, map and interact with your network and identify and resolve issues before they can impact your business.
User Access Management
Keep control of who can access your business. A&O IT can manage device and system administration rights and blocks ensuring your employees only access what they need, when they need it.
Gain visibility and control of your printing with our managed print services. A&O IT can manage your printers remotely to improve hardware lifespan, reduce print costs and ensure your team doesn't run out of ink or toner.
Remote IT Support
A&O IT remote support tools enable us to connect to your IT systems in isolation ensuring maximum up-time for your business. We support you to carry on with your work whilst we quietly get on with ours in the background.