Increase Business Productivity
Patch management, hardware failures, CPU and memory usage are just a few things that need to be continually monitored and maintained. Our proactive network monitoring service can isolate problems and fix them before they impact your business, resulting in increased productivity.
24/7 Infrastructure Monitoring
Wouldn’t you prefer to know ahead of time about a forthcoming crisis? Why wait until your server crashes to implement a solution? With our 24/7 proactive network monitoring we can analyse your IT performance and run a range of health checks providing you with a clear status report that you can act upon.
IT Health Reporting
With our tailored reporting you can have a clear and up-to-date insight into the status of your infrastructure. Looking at details such at patch statuses, RAM usage, critical event management and disk space allows the quick and efficient management of any issues. Taking a proactive approach to your IT also allows you to make changes, so if you can see that disk space is running low or you have high CPU usage on certain days then you can proactively take steps to fix issues ahead of a crisis.
Global Support, Local Delivery
Recognised track record in global service delivery in more than 100 countries.
Improved Productivity And Reduced Risk
Remote fix and unrivalled 24/7 break-fix support coverage will keep your business running and your end users happy.
Improved Service At Lower Cost
Consistent SLA delivery, competitively priced and aligned with your business challenges: costs, risks and customer satisfaction.
Our global service desk is a hub of activity. Managing incidents, planned work and outages, our service desk plays a pivotal role in ensuring seamless and consistent support for your business everywhere.
Identify IT network issues before they become a problem with continual maintenance and monitoring of your network. Reduce infrastructure and support costs, mitigate risks and improve productivity.
Hosting & Infrastructure
A&O IT's cloud-based network and infrastructure services offer a complete solution for your business. From design and configuration to management of hosting environments.
A complete real-time inventory management and support service for all software across your business. Remote management of updates and fixes backed by engineer support wherever you are located.
A&O IT uses the SolarWinds® N-central secure remote management tool to monitor, map and interact with your network and identify and resolve issues before they can impact your business.
User Access Management
Keep control of who can access your business. A&O IT can manage device and system administration rights and blocks ensuring your employees only access what they need, when they need it.
Gain visibility and control of your printing with our managed print services. A&O IT can manage your printers remotely to improve hardware lifespan, reduce print costs and ensure your team doesn't run out of ink or toner.
Remote IT Support
A&O IT remote support tools enable us to connect to your IT systems in isolation ensuring maximum up-time for your business. We support you to carry on with your work whilst we quietly get on with ours in the background.