Why A&O IT For IMAC Projects?
Whether you are moving offices, relocating departments or adding new hardware to your network, A&O IT’s IMAC project engineers will ensure your business has minimal disruption from any office relocation or hardware upgrade.
Complete IMAC Support
Our expert team of engineers can manage the logistics of a large office move for you. We will arrange transportation, put a plan in place to determine the best time to move, install software and hardware, and work with courier companies to ensure a smooth transition. Our engineers will also stay on site to run final checks and make sure that your users have full access and that everything is in working order.
A&O IT’s IMAC services also include the disposal of your hardware. We work with Tess-am, ( https://www.tes-amm.com/ ) the global-leader in electronic waste recycling to ensure that your surplus hardware is correctly disposed of, complying with the environmental laws to correctly dispose of your hardware.
Service Level Agreements
Every engineer is measured against the Service Level Agreements for your business.
A Consistent Service Globally
Your business will received consistent, high quality end user support wherever you are located.
Every engineer is trained to have a unique insight into your IT support requirements.
Local Language Support
Our engineers speak local language and technical English.
IT Service Transition
A&O IT has a comprehensive onboarding process for every new client project. This involves knowledge acquisition, procurement, analysis and agreement of SLAs.
Full visibility of what IT software and hardware across your IT network. A complete audit on all IT assets from network infrastructure to servers, switches, all wireless access points, software and hardware.
Deploy large scale projects with minimal disruption to the day-to-day running of your business. Using our unique software, FieldView, we can offer daily updates as well as scheduling and coordinating deployments globally and locally.
IT Migration Projects
A&O IT has an expert team globally and locally to manage complex IT migration projects with minimise business interruption and controlled risk.