Unrivalled Global Service At Lower Cost

Are you looking for a flexible, responsive and credible partner to deliver and manage IT end user support on a global scale? As part of your outsourced IT managed services offering, you can rely on A&O IT to be your responsive and knowledgeable team of IT experts, supporting you in supporting your clients.

Why A&O IT Is Your Preferred Partner

Service excellence, continuous improvement and intelligent software solutions make A&O IT the partner of choice for global outsourcers.

Global Reach Local Delivery

Representation in over 100 countries means A&O IT can provide standards-based services delivered locally, managed globally.

Cost Effective Solutions

Our commitment is to continually improve and reduce year-on-year IT support contract costs.

Consistent Flexible Service

We offer flexible and tailored commercial contracts with robust Service Level Agreements (SLAs) for a consistent global service.

Total Client Satisfaction

Ultra-responsive service for your clients delivering increased first-time fix rates and high end-user satisfaction.

Global Companies Choose A&O IT

At A&O IT we recognise that local support for global businesses matters. That's why we have built a network of 200 accredited partners across 102 countries, each with a dedicated team of highly-trained engineers. So your business teams receive the IT support they need wherever they are 24/7. It's why A&O IT is a preferred partner for global outsourcing providers.


Meet The A&O IT Team

A great team of people who believe in excellent customer service and deliver tangible business benefits for our clients and partners.

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Intelligent Software Solutions

A&O IT has developed unrivalled real-time global service management and training platforms for our clients and partners.

Working In Partnership

Your clients are at the heart of everything you do – and so are ours. We tailor our services and solutions to your needs, ensuring we always deliver an expert service that improves efficiency and reduces IT support costs over a contract. When you partner with A&O IT you can rest assured you will be entering into a flexible, responsive and transparent partnership. We pride ourselves on having an expert field force – both at a local and global level. We deliver and manage every client contract on budget, on time and with full transparency.


Expertise You Can Rely On

Our passionate and experienced IT experts deliver end user support solutions you can rely on. From break-fix engineers, on-site support, IT asset management, remote assistance or IT logistics, our goal is to continually outperform our SLAs and deliver real ROI for your client and for you.