Unrivalled Global Service At Lower Cost

If you are looking for a flexible, responsive and credible partner to deliver and manage all of your IT support needs on a global scale, then A&O IT is your go-to supplier of choice. As part of your IT outsourcing managed services offering, you can rely on A&O IT to be your responsive and knowledgeable team of IT experts, supporting your clients with 24/7 IT tech support globally.

Why A&O IT Is Your Preferred Partner

We provide unmatched service and strive for excellence and continuous improvement through our intelligent software solutions driving automation and proactive network monitoring. This makes A&O IT the partner of choice for global outsourcers.

Global Reach Local Delivery

A&O IT have representation in over 100 countries meaning we can provide standards-based services delivered both locally and globally.

Cost Effective Solutions

Our commitment is to continually improve and reduce year-on-year IT managed support service costs.

Consistent Flexible Service

We offer flexible and tailored commercial contracts with robust Service Level Agreements (SLAs) for a consistent global service.

Total Client Satisfaction

Ultra-responsive service for your clients delivering increased first-time fix rates and high end-user satisfaction.

Global Companies Choose A&O IT

At A&O IT, we recognise that local support for global businesses matters. That's why we have built a network of 200 accredited partners across 102 countries, each with a dedicated team of highly-trained engineers. So your clients receive the IT support they need with our 24/7 support network and device services to take care of any problems they encounter. It's why A&O IT is a preferred partner for global outsourcing providers.

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Meet The A&O IT Team

A great team of people who believe in excellent customer service and deliver tangible business benefits for our clients and partners.

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Intelligent Software Solutions

A&O IT has developed unrivalled real-time global service management and training platforms for our clients and partners.

Working In Partnership

Your clients are at the heart of everything you do – and so are ours. We tailor our services and solutions to your needs, ensuring we always deliver an expert service that improves efficiency and reduces IT support costs over a contract. When you partner with A&O IT, you can rest assured you will be entering into a flexible, responsive and transparent partnership. We pride ourselves on having an expert field force of highly skilled and knowledgeable – both at a local and global level. We deliver and manage every client contract on a budget, on time and with full transparency every step of the way.

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Expertise You Can Rely On

Our passionate and experienced IT tech support experts deliver end-user support solutions you can rely on. From break-fix engineers, on-site support, IT asset management, remote assistance or IT logistics, our goal is to continually outperform our SLAs and deliver real ROI for your clients, and for you.

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